At Cozyoutside, we need you to be absolutely happy together along with your purchase. If for any purpose you aren't glad together along with your order, please examine our Return & Refund Policy underneath to apprehend the system for returns and refunds.

1. Return Eligibility

You can request a move again for the following reasons:

• Defective or Damaged Items: If your item is faulty, damaged, or now not as described, you may move it again for a whole refund or exchange.
• Wrong Item Received: If you keep hold of an item that you did not order, you are eligible for a move again.
• Order Cancellation: If you decide to cancel your order in advance of it shipping, you can request a whole refund.
• Items Not Received: If your order has now no longer arrived in the predicted shipping timeframe, please touch us for assistance.

2. Return Process

To provoke a go back, please observe those steps:

• Contact Us: Reach out to our customer support crew at support@cozyoutside.store it inside 14 days of receiving your order. Please offer your order a wide variety and a short description of the problem.
• Return Authorization: Once your go-back request is acquired, we are able to offer you a wide variety of Return Merchandise Authorizations (RMAs) and commands on a way to get your object back. Returns without an RMA wide variety won't be accepted.
• Prepare Your Package: Pack the object securely in its unique packaging, along with all tags and accessories. Write your RMA wide variety on the outside of the bundle.
• Shipping the Return: Ship the bundle to the deal with the furnishings together along with your RMA. Please be aware that go-back delivery charges are the obligation of the customer, besides in instances of faulty or incorrect objects.

3. Refund Process

Once we get hold of your back object, we are able to systemize your refund primarily based totally on the subsequent criteria:

• Defective or Damaged Items: If the object is faulty or damaged, we are able to trouble a complete refund, along with the unique delivery cost.
• Wrong Item Received: If you acquired the incorrect object, we are able to cover the go-back delivery and trouble a complete refund.
• Order Cancellation: If you cancel your order earlier than it ships, we are able to systemize your refund immediately.
• Items Not Received: If your order did not arrive as predicted, we are able to inspect the problem and both ship a substitute or trouble a reimbursement if applicable.
• Refunds may be processed within 5-7 enterprise days when we get hold of the back object. The refund may be credited to the unique fee approach used at some point of the purchase.

4. Window Return

Customers can request a return within 7 days of receiving the item. After this period, we regret that we cannot accept returns or refunds.

To be eligible for a return, the item must meet the following conditions:

• With tags intact, unused or unwashed.
• No signs of damage, scratches, or alterations.
• Returned with a valid purchase invoice or proof of payment.

Please note:

Shipping costs for returns will be borne by the customer (unless the item is defective or incorrectly delivered).

We encourage customers to carefully inspect the item upon receipt to ensure their rights within the allowed time.

5. Non-Returnable Items

Please be aware that positive objects won't be eligible for going back, along with:

• Items marked as very last sale
• Custom or customized orders

6. Questions or Concerns

If you've got any questions or issues concerning our Return & Refund Policy or the system, please feel free to touch us:

• Email: support@cozyoutside.store

Thank you for purchasing with Cozyoutside! We respect your enterprise and are right here to assist in making sure you are delighted with our products.